Yes. We source exclusively from authorized distributors and brand partners. All items are new, sealed, and 100% authentic.

Open 24/7 to better serve you.

In order to keep more desirable collection on-hand for our customers we only offer online shopping for the time being. Shop Online 24/7 online!

👉 “While we don’t currently offer price matching, we consistently run special promotions, reward our loyal customers, and provide competitive pricing backed by 24/7 world-class customer support you won’t find anywhere else.”

👉 “Yes—we offer personalized 1-on-1 consultations through our online service.”

You’ll receive a shipping confirmation with a tracking link via email/SMS. You can also log into Your Account.

Orders are processed quickly. Contact us within 30 minutes of purchase—if it hasn’t shipped, we’ll help.

Yes—add a gift message at checkout. Complimentary gift wrap is available on request.

We include samples when available. Watch for sample bundles during promos.

We currently ship within the U.S. & International.

Express Overnight (Upcharge) Overnight, Standard: 3–7 business days. Expedited options are available at checkout. Peak seasons may vary.

Yes. Alcohol-based fragrances may ship ground-only per carrier regulations.

Contact us. We’ll assist with a carrier claim and arrange a replacement or refund per policy.

Unopened items may be returned within 14 days with receipt. For hygiene, opened cosmetics and fragrances are not returnable unless defective/damaged on arrival.

Visit Returns or contact support with your order number and the reason for return.

Take photos of the packaging and product and contact us within 7 days for a replacement or refund.

For unopened items, yes within 14 days. For opened items, please book a shade-match consultation to avoid mismatch next time.

We accept major credit/debit cards, Shop Pay, Apple Pay, Google Pay, and      1 Luxe-Glow gift cards.

Yes. Our checkout uses PCI-compliant processors and HTTPS encryption. We do not store full card details.

Sales tax is calculated at checkout based on your shipping address.

Yes—plus more premium brands. See Brands for our lineup.

Yes. Testers are sanitized regularly. Ask a beauty advisor for assistance.

Absolutely—book a complimentary skin analysis and routine builder tailored to your goals.

We stock a mix of brands. Filter by “Cruelty‑Free” or “Vegan” on product pages or ask our team.

Yes—minis and discovery sets are perfect for trips or trying something new.

Yes. Visit in-store for a live match or use our virtual try‑on where available.

Keep the outer packaging intact and contact us within [X] days for options. We’ll help you find a better match.

Look at your veins in natural light: greenish = warm, bluish/purple = cool, a mix = neutral. Our advisors can confirm in-store.

On each product page under “Ingredients.” We can also provide details in-store upon request.

Some are labeled hypoallergenic, but sensitivities vary. Patch test on a small area for 24 hours.

Common triggers include fragrance, high-percentage AHAs/BHAs, and some essential oils. Ask us for gentle alternatives.

Yes—use filters on product pages or ask a team member for fragrance‑free recommendations.

Eau de Parfum has higher oil concentration and lasts longer; Eau de Toilette is lighter and more subtle.

Moisturize first, spray on pulse points, avoid rubbing, and store away from heat and light.

Yes—explore our unisex and niche selections in-store and online.

Typically 3–5 years when stored properly (cool, dark place, cap on tightly).

For hygiene and safety, opened fragrances aren’t returnable unless damaged/defective on arrival.

Yes—digital and physical gift cards are available.

Of course! Tell us about the recipient’s style and budget; we’ll curate options.

Yes—contact us to plan bridal party looks or corporate gifting.

Earn points on every purchase and redeem for discounts. Create an account to track points.

Points expire after 12 months of inactivity.

Yes—unless otherwise noted on promotional events.

We follow strict privacy standards. See our Privacy Policy for details.

We’re committed to accessible shopping. Contact us if you encounter any barriers—we’ll help.

We don’t offer retroactive price adjustments at this time.

Use our Contact page, email [support@yourstore.com], or call [Phone Number]. Live chat available during business hours.

Yes—book a video session for skincare routines, shade matching, or fragrance profiling.

Check spam/promotions and verify your email in Your Account. Still stuck? Contact support.

For airless pumps, prime by pumping 10–20 times. If the issue persists, contact us for a replacement within policy.

Yes—look for refill icons on eligible products or ask in-store.

Rinse thoroughly and recycle where facilities exist. Check local guidelines; pumps and caps may need separate disposal.